Privacy Policy
Last Updated: April 20, 2026
At RetroGiftLab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you place an order through our Etsy shop, Etsy collects certain information necessary to process your order, including:
- Name and contact information (email address, shipping address)
- Payment information (processed securely by Etsy - we do not see or store your credit card details)
- Order history and preferences
When you contact us directly via WhatsApp or email, we collect the information you choose to share, such as your name, phone number, and message content.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Respond to your inquiries and provide customer support
- Improve our products and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use the following third-party services to operate our business:
- Etsy - Our primary sales platform. Please review Etsy's Privacy Policy for information on how they handle your data.
- WhatsApp - For customer communication. Review WhatsApp's Privacy Policy.
- Google Analytics - We may use Google Analytics to understand website traffic and usage patterns. This data is anonymous and cannot identify you personally.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us at retrogiftlab@gmail.com.
Children's Privacy
Our website and products are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: retrogiftlab@gmail.com
- WhatsApp: +90 537 244 33 26 (Pınar Özpınar)